These terms set out our rules and policies for using our website. By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our website.

Who we are and how to contact us

https://www.nxtlvl.io is a website operated by NXTLVL Education Ltd ("We"). We are registered in England and Wales under company number 13982612 and have our registered office at NXTLVL Education Ltd, Building 423 - Sky View (Ro) Argosy Road, England, DE74 2SA, England, United Kingdom.

To contact us, please email support@nxtlvl.io.

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There are other terms that may apply to you

These terms of use refer to our Privacy and Cookie Policy. Our Privacy and Cookie Policy sets out information about the data we collect, how we use the data and the cookies on our website. If you subscribe to our services from our website, our Consumer Terms of Service will also apply. You -will be provided with our Consumer Terms of Service prior to signing up for our services.

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We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

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We may make changes to our website

We may update and change our website from time to time to reflect changes to our services, our users' needs and our business priorities.

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We may suspend or withdraw our website

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

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We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you via a publication on our website if this happens and we will ensure that the transfer will not affect your rights under the contract.

How you may use material on our website

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on and within it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may not print or download extracts from our website. You must not use any part of the content on our website for commercial purposes.

You may only copy our content to share or repost images and/or content from our website on social media, which you may only do via an unaltered screenshot with a link to our website, or via a link to our website.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

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No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising or attempting the use of):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

This website, its content and any services provided in relation to the same are only targeted to, and intended for use by, individuals located in the EU, UK, GCC, LATAM and USA (each, a Permitted Territory). By continuing to access, view or make use of this website and any related content and services, you hereby warrant and represent to us that you are located in a Permitted Territory. If you are not located in a Permitted Territory, please contact us to discuss whether we can provide services to you.

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Do not rely on information on this website

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

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We are not responsible for websites to which we link

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

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User-generated content is not approved by us

This website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us by email at legal@nxtlvl.io.

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Our responsibility for loss or damage suffered by you

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Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

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How we may use your personal information

We will only use your personal information as set out in our privacy policy

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Uploading content to our website

Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must be polite to all users and facilitators and not make negative comments about them, nor include any rude content that might offend others (our “content standards”). However, please see below on feedback that we request you to post.

You warrant that all your contributions do comply with the abovementioned standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.

We may ask you to provide testimonials and feedback on our services which we may publish on our website. Where you request us to not reveal your identity, we may publish the content on an anonymous basis.

We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards. You can still give us honest testimonials or feedback on the website, but you may not criticise any identifiable individual on our website.

We do not store terrorist content.

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Rights you are giving us to use material you upload

When you upload or post content to our website, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the website or the service.

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We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

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Rules about linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you. Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.

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We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards.

If you wish to link to or make any use of content on our website other than that set out above, please contact support@nxtlvl.io.

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Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, if you are resident of Scotland, you may bring proceedings in Scotland, and if you are a resident of an EU member state, you may also bring proceedings in the member state you reside in.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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These terms were last updated on 29 May 2023.

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Other important terms apply to our contract

By entering your contact details on our website you agree to receive communications from us. These can include emails, phone calls and text messages designed to provide you with more information about our services.

Interacting with other children and parents. We have various channels for interaction including social features and social media. When using these channels, you agree not to post anything that may in any way harm or offend another person.

We can transfer our contract with you, so that a different organisation is responsible for providing your service. We will tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You can only transfer your contract with us to someone else if we agree to this. We reserve the right to decide whether you can transfer your contract to someone else. If you want to do so, you will need to write to us at legal@nxtlvl.io with your reasons for requesting the transfer and details of the new recipient of the service. If we agree to the transfer, we may request for further information.

Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you are not allowed to, but that does not mean we cannot do it later.

By signing up to our services, you confirm that you have read and understood these terms of service and agree to be bound by them.